1. Transcription Basics
Field
Transcription Accuracy
Speaker Identification
Timestamps
Meeting Summaries
Action Items
Sentiment
Multi-language Support
Fireflies
✅
✅
✅
✅
⚙️ Partial
✅
✅
Otter
✅
✅
✅
✅
⚙️ Partial
⚙️
✅
Zoom
✅
✅
✅
✅
✅
❌
✅
Microsoft Recap
✅
✅
✅
✅
✅
❌
✅
Skwill
✅
✅
✅
✅
✅
✅ Context-aware
✅
2. Sales Coaching Intelligence
Coaching / Intelligence Field
Buyer Signal Detection
Objection Detection & Category
Deal Risk Analysis
Next Best Sales Action
Seller Competency Mapping
Personalized Coaching
Team Skill Dashboard
Microsoft 365 Native
Fireflies
⚙️ Generic
❌
⚙️ Trends only
❌
❌
⚙️ Team summary
⚙️
⚙️
Otter
❌
❌
❌
❌
❌
❌
❌
⚙️
Zoom
❌
❌
❌
❌
❌
❌
❌
❌
Microsoft Recap
❌
❌
❌
❌
❌
❌
❌
✅
Skwill
✅ Ranked by strength and phase
✅ Timestamped and categorized
✅ Implicit risk surfaced
✅ Auto-generated per meeting
✅ Mapped to your framework
✅ 1:1 coaching insights
✅ Aggregated strengths and gaps
✅ Full integration
3. Security and Compliance
Field
Encryption (AES-256 / TLS 1.2+)
Tenant-Level Data Isolation
GDPR / SOC 2 Alignment
Admin Controls
Fireflies
✅
⚙️
✅
✅
Otter
✅
❌
✅
✅
Zoom
✅
✅
✅
✅
Microsoft Recap
✅
✅
✅
✅
Skwill
✅
✅
✅
✅
